CollectionHigh priority
Acme Industrial
$35,000 past due
Call the AP contact — two emails unanswered
Contact customer
Due Today
Accounts Receivable Automation
Run your receivables process without running it manually
Kovify AR reads your open receivables, applies your collection policy, works accounts continuously and gives your team a prioritized worklist of the exceptions that actually need a decision.
End-to-end workflow
Your AR process, executed continuously
Kovify syncs with your ERP or accounting system, prioritizes what matters, works the accounts, and pushes resolution back into your books.
ERP / accounting system
Invoices, payments, credits sync in
Open invoices
Balances and aging normalized
Kovify AI prioritization
Exposure, aging, history, promises
Customer follow-up
Sent per your collection policy
Unified conversations
Outlook or Gmail thread continues
Payment promise
Commitment date tracked
Dispute detection
Categorized and assigned
Cash application issue
Paid but still open, investigated
Human escalation if needed
Routed to the right owner
Resolution
Credit, correction or commitment
Payment
Applied against the invoice
ERP synchronization
Books and activity log updated
Collection process
Your strategy, not a generic cadence
You define the process. Kovify executes it per customer, per segment, per aging bucket.
Day 1
Reminder
Courtesy notice on due date
Day 15
Follow-up
Second contact, AP and buyer copied
Day 30
Escalation
Manager review, tone changes
Day 45
Credit review
Credit team evaluates exposure
Day 60
Sales notification
Account owner brought in
Day 75
Credit hold review
Hold decision documented
This is one example. Every company defines its own cadence, thresholds and approvals — Kovify follows yours.
Smart worklist
Only the work that needs a human
Collections, disputes and cash application exceptions arrive prioritized, with the AI recommendation, next action and due date already in place.
DisputeHigh priority
Northline Manufacturing
$4,200 disputed
Confirm credit approval with Sales before replying
Internal follow-up
Due In 2 days
Cash AppsMedium priority
Delta Foods Group
$18,740 unapplied
Customer paid, remittance missing — request detail
Request remittance
Due In 3 days
CollectionMedium priority
Harborview Logistics
$9,150 past due
Promise to pay confirmed — monitor commitment date
Monitor
Due Sep 18
Items are re-prioritized continuously as balances, replies and commitments change.
AI transparency
Every AI action, explained
See what the AI did, why it did it, what happens next, when it happens, and which items require a human.
What the AI did
Why it made that decision
What it will do next
When the next action happens
Which items need a human
AI activity log · today
- 9:02 AM
Reviewed new ERP balance
Sync completed for 1,284 open invoices
- 9:04 AM
Detected invoice still outstanding
#10428 · Acme Industrial · $35,000
- 9:06 AM
Analyzed last customer response
Previous thread reviewed for context
- 9:07 AM
Scheduled follow-up
Policy: Day 30 escalation wording
- 11:20 AM
Customer responded
Reply captured in the unified conversation
- 11:21 AM
Detected potential dispute
Short shipment · $4,200
- 11:22 AM
Escalated to AR Manager
Automated follow-up paused pending review
AI training
Kovify learns how your company collects
Feed in your collection policies, escalation rules, dispute procedures, cash application rules, internal contacts and customer-specific requirements. Kovify converts them into decision logic.
Collection policies
Escalation rules
Dispute procedures
Cash application rules
Internal contacts
Customer-specific requirements
Supporting documentation
Kovify AI
When to follow up, and with whom
When to follow up, and with whomWhich accounts require approval before escalation
How each dispute category is routed
How cash application exceptions are investigated
What tone and content your company sends
Which customers need special handling
Reporting
Management visibility across AR
Aging, past due, customer exposure, collection and collector activity, AI actions, promise-to-pay tracking, disputes, cash application issues and follow-up performance.
Aging distribution (illustrative view)
Current
1–30
31–60
61–90
90+
Charts in Kovify are generated from your own ERP data. This is a layout example, not a performance claim.
Collection activity
Collector activity
AI actions
Promise-to-pay tracking
Disputes
Cash application issues
Customer exposure
Follow-up performance
Let Kovify run AR. Step in only when you're needed.
Start with Kovify One, or talk to us about a team or enterprise rollout.