Cash Applications

The invoice is paid. Your ledger doesn't know it yet.

Missing remittance, unknown credits, unapplied cash and short payments quietly inflate past due. Kovify AR identifies these cases, requests what is missing and tracks each one until the cash is correctly applied.

Cash applications

Paid, but still open on your books

Missing remittance, unknown credits, unapplied cash and payment mismatches get investigated as structured work items instead of email archaeology.

Customer already paid

Invoice still open on the sub-ledger

Match payment reference and close

Missing remittance

Lump-sum wire with no invoice detail

Request remittance in-thread

Unknown credit

Credit memo not tied to an invoice

Identify source and apply

Unapplied cash

Cash on account, invoices still aging

Apply against oldest eligible

Payment mismatch

Short pay vs. invoice total

Investigate deduction or dispute

Cash application item

Delta Foods Group · $18,740

PaymentACH · Sep 2 · ref 55-2201
ClaimCustomer says invoices #10390–#10394 are paid
BooksInvoices still open, cash unapplied

Payment located in bank activity

Remittance requested from customer

Detail received and matched to 5 invoices

Resolved · $18,740 applied, aging corrected, ERP updated

Smart worklist

Only the work that needs a human

Collections, disputes and cash application exceptions arrive prioritized, with the AI recommendation, next action and due date already in place.

CollectionHigh priority

Acme Industrial

$35,000 past due

Call the AP contact — two emails unanswered

Contact customer

Due Today

DisputeHigh priority

Northline Manufacturing

$4,200 disputed

Confirm credit approval with Sales before replying

Internal follow-up

Due In 2 days

Cash AppsMedium priority

Delta Foods Group

$18,740 unapplied

Customer paid, remittance missing — request detail

Request remittance

Due In 3 days

CollectionMedium priority

Harborview Logistics

$9,150 past due

Promise to pay confirmed — monitor commitment date

Monitor

Due Sep 18

Items are re-prioritized continuously as balances, replies and commitments change.

Reporting

Management visibility across AR

Aging, past due, customer exposure, collection and collector activity, AI actions, promise-to-pay tracking, disputes, cash application issues and follow-up performance.

Aging distribution (illustrative view)

Current
1–30
31–60
61–90
90+

Charts in Kovify are generated from your own ERP data. This is a layout example, not a performance claim.

Collection activity
Collector activity
AI actions
Promise-to-pay tracking
Disputes
Cash application issues
Customer exposure
Follow-up performance

Let Kovify run AR. Step in only when you're needed.

Start with Kovify One, or talk to us about a team or enterprise rollout.